Smartin Benefits Claim Process

At Smartin Benefits, we value your time. That is why we have designed this simple and efficient claim process.

Step 1 - Pay

Employee (Plan Member) receives medical service and / or product:

  • Pays for medical expenses out of pocket,
  • Obtains original receipt(s) from medical service provider.

Step 2 - Claim & Submit

Employee (Plan Member) does the following:

  • Downloads and completes the Smartin Benefits Plan claim form (links on the side),
  • Sends an email with the following attachments to Smartin Benefits:
    • Smartin Benefits Plan claim form;
    • Copies of medical expense receipts.

Step 3 - Review & Request

Smartin Benefits does the following:

  • Fully reviews each and every claim item for eligibility and compliance under CRA tax rules,
  • Requests funds from Employer (Plan Owner) to cover the cost:
    • Medical expense;
    • Admin fee on medical expense;
    • GST/HST on Admin fee.

Step 4 - Reimburse

Smartin Benefits does the following:

  • Sends the Employer a tax receipt for the full expense and the administration fee to claim as a business expense,
  • Provides the employee with a tax-free reimbursement of the medical expense incurred.
We would like to reimbursement you as soon as possible. To avoid delays, please inform us immediately of any changes in your Banking or Interac e-Transfer information.

Claim Forms

Use the Smartin Benefits Plan Claim Forms to claim eligible medical expenses.

Download our Claim Process

To download our Claim Process in an easy to follow format, click on the link below:

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